Problem with Mamut accounting software: Mamut is very slow on elementary fuctions, for example on import of orders.

Considering an accounting program?

Then you have surely heard about Mamut. Choose something else.

I use Mamut for accounting, billing and payroll. I import orders once a month from another system through a text file.

Importing orders takes time in Mamut, a lot of time. Once a month I import about 2,000 records, linked to about 200 customers. When I start the import I can safely find something else to do, because the import will take about half an hour.

It's strange that my fast laptop with Windows 8.1 and SSD disk, which runs nice and snappy, spends so much time importing an order file which is not larger than about 150 kb.

In this half hour the processor has had the opportunity to perform 3,600,000,000,000 calculations.

It is obvious that such imports should have been done within a few seconds with such computing power.

The bad performance of Mamut affects the workflow and is irritating.

In addition it is alarming that over 10 years the performance has not improved through new versions of Mamut, new versions of Windows and newer machines.

While all other user applications and PC performance generally develope positively when it comes to responsiveness, this has not happened with Mamut.

Need an accounting program?

Choose something else than Mamut. There are undoubtedly better options.

Serious problem with Mamut accounting software. Mamut does not always behave like a Windows program.

Considering an accounting program?

Then you have surely heard about Mamut. Choose something else.

After 10 years of using Mamut I have become accustomed to its at times troublesome interface. This is something you learn to live with since you have no choice. Things do not change despite complaints from customers.

Mamut is a Windows program. But it does not behave like a Windows application and you will all the time experience surprises.

Here are some examples:

One will find that when copying text from Mamut, the copied text suddenly contains trailing spaces or tabs not entered by you.

Normally you can double click on a text to select it, but in certain fields this results in opening new pop-up windows.

Some drop-down menus are too short to display all options, even though there is more than enough screen space available. It causes a lot of unnecessary scrolling.

Should you want to generate a report, you must, before generating, choose whether the report is to show as preview, sent to a printer, or to sent by email. You can not change it after you have begun to define the report. Very annoying to set up a report for a specific period and a specific customer and then find out that you don't want the default preview. The only solution then is to cancel and start all over entering report parameters. Very inconvenient.

When searching in the ledger you can not search accross different years without quitting the search and selecting another year. Very inconvenient.

If in order module and registering an order for a customer, it may be neccesary to watch a previous invoice for this customer. After switching to the invoice module you will not be returned to the order you came from. Very inconvenient.

Need an accounting program?

Choose something else than Mamut. There are undoubtedly better options.

Nederlands  Norsk  English


Considering an accounting program?

Then you have surely heard about Mamut. Choose something else.

Mamut has in the past year had a severe problem. When sending many invoices per email your email client will show all invoices as sent.

In reality however, many of the invoices may not have been sent, and you will have to spend a lot of time om finding out which invoices are missing and re-sending them. In addition the money you are waiting for will be delayed. On top of this you get angry customers who are frustrated about receiving an overdue notice for a bill they never received.

The problem occurs when you send more than about 20 invoices in bulk, and that is not really many.

This is the latest answer I received when I asked Mamut for the 3rd time to solve this problem:

------------------------------

04/02/2015 6:30 p.m. - Mamut Support Center

"This problem is caused by the software which was used to develop Mamut and because of this the problem can not be soved in a simple way. It might not be fixed until Mamut is rewritten in another programming language.
This might be several years in the future and I dare not to say when this will be altered. "


Anders Johansen
Support Consultant
E-mail Support@mamut.com | Tel: 815 55 470

------------------------------

In other words, do not expect a solution for this problem in the coming years.

Need an accounting program, and you want to be able to send invoices by email to your customers?

Choose something else than Mamut. There are undoubtedly better options.